Frequently Asked Questions

We help you to understand and use your NDIS plan to pursue your goals, connect you with a mix of NDIS providers, community, mainstream and other government services.​ We’ll explain support budgets and categories and understand how your NDIS funding can be managed and used. We’ll help you and your providers report to the NDIS to continue to improve things for you.   

We’ll help you build your confidence and skills so that eventually you can coordinate your own supports. You can be more confident, increase your skills and do things more independently at home and in the community. 

At the very least a good support coordinator will:

· Help you understand your plan.

· Plan and coordinate your supports

· Connect you with supports and services

· Establish and maintain supports

· Coach, refine and reflect

· Report to the NDIS

Specialist Support Coordinators are professionals who assist individuals in coordinating complex support options under the NDIS (National Disability Insurance Scheme). Their role is to help address barriers and reduce complexity in your support environment. Specialist Support Coordination is limited to a specific time frame and aims to achieve clear goals that manage risks and address complexities related to your disability. These coordinators work closely with you to ensure that your support needs are met effectively.
 

A Specialist Support Coordinator can help you navigate and overcome various challenges that may impact your ability to access the necessary supports to achieve your NDIS goals. They can assist with coordinating and linking you to mainstream or state-funded services, especially if you're facing issues like homelessness or involvement with other agencies such as the justice system or child protection services. Furthermore, a Specialist Support Coordinator can ensure that all your programs and case conferences are well-coordinated, and that your services and supports are working together effectively and cohesively. Their goal is to provide you with comprehensive support and help you achieve your desired outcomes. 

If you have a complex network of support of people and services like Guardian, Trustee, Health, Medical Specialists, Mental Health Specialists, the Police, the Justice system, if you’re involved with Corrections, Community Services or Child Protection. You may be eligible for Specialist Support Coordination. 

Positive Behaviour Support Practitioner will deliver individualised strategies for people with disability that are responsive to the person's needs, in a way that increases quality of life, reduces the occurrence and impact of behaviours of concern and minimises the use of restrictive practices.

We will work in a way that is:

· Focused on you and your strengths.

· Person-centred.

· Responsive.

· Based on evidence and practices that have been proven to be effective.

· Proactive.

· Inclusive.

· Transparent and accountable.

A recovery coach is an NDIS funded worker that has mental health knowledge. A recovery coach will: 

• spend time with you, and people important to you, to get to know you and understand your needs 
• help you to find out about different services and supports, and how these can help you 
• help you get support from mental health services
•  help you better understand the NDIS and support you with the NDIS You can choose a recovery coach with lived experience. 
• A recovery coach with lived experience has their own lived experience of mental ill health and recovery and are able to use this experience to inform their work. n answer to this item.

Who will get recovery coach funding? 

Generally recovery coach will be funded in plans for people with psychosocial support needs. You do not have to choose a recovery coach if you do not want one. 

How many hours can I get? 

The hours are based on your needs. Your NDIS planner or Local Area Coordinator will work with you to decide on the number of hours you would need. 

I currently have support coordination, how do I get a recovery coach? 

You can speak to your support coordinator or contact the NDIS planner or Local Area Coordinator to find out how to get a recovery coach. 

Tasco Supports is open Monday through Friday from 8am to  4pm

Yes, Tasco Supports is registered to support using your NDIS funding.